Privacy Policy
Last updated: December 12, 2025
Kloude is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our GPU cloud platform and services. Please read this policy carefully to understand our practices regarding your personal data.
We collect information that you provide directly to us, as well as information automatically collected when you use our services:
- Account Information: Name, email address, company name, and authentication credentials
- Usage Data: Information about how you use our platform, including GPU usage, deployments, and API calls
- Technical Data: IP addresses, browser type, device information, and log data
- Payment Information: Billing details and transaction history (processed securely through third-party payment processors)
We use the collected information for the following purposes:
- To provide, maintain, and improve our GPU cloud services
- To understand usage patterns and optimize platform performance
- To communicate with you about updates, security alerts, and support
- To protect against fraud, abuse, and security threats
We implement industry-standard security measures to protect your information, including encryption in transit and at rest, regular security audits, and access controls. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
We do not sell your personal information. We may share your information with service providers who assist in our operations, when required by law, or to protect our rights and safety. Any third-party service providers are contractually obligated to protect your information.
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate or incomplete information
- Request deletion of your personal information
- Request a copy of your data in a portable format
We use cookies and similar tracking technologies to enhance your experience, analyze usage patterns, and improve our services. You can control cookie preferences through your browser settings.
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:
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